Sweet Mountain Farm, LLC cares about and respects the privacy of our customers’ personal information. We understand that our customers furnish sensitive information to Sweet Mountain Farm, LLC and expect privacy and security. Sweet Mountain Farm, LLC is committed to treating such information responsibly.
Personal Information We Collect When You Use the Site
We collect the Personal Information you knowingly provide when you use the Site.
Information Sent to Us by Your Web Browser.
We collect information that is sent to us automatically by your web browser. This information typically includes the IP address of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. Please check your browser if you want to learn what information your browser sends or how to change your settings.
Cookies and Similar Technologies.
We use “cookies” and other Web technologies to collect information and support certain features of our Site. For example, we may use these technologies to collect information about the ways visitors use our Site, to support the features and functionality of our Site, and to personalize your experience when you use our Site.
Generally, the information we collect using these Web technologies does not identify you personally. If, however, you have created a user identity, for example, by making a purchase or signing up to use a password-protected area of our Site, we may link this information we collect using Web technologies to other information that identifies you personally.
If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You may also delete our cookies as soon as you leave our Site. Although you are not required to accept our cookies when you visit our Site, if you set your browser to reject cookies, you will not be able to use all of the features and functionality of our Site.
From time to time, we may supplement the Personal Information you give us with information from other sources, such as information validating your address or demographic information based on your zip code. We may also supplement the Personal Information you give us with information we collect from you through other channels. For example, if you shop at our store, we may supplement the Personal Information you provide online with Personal Information we collect at the store.
How We Use Your Personal Information
We use the Personal Information we collect through the Site:
to provide the information, products and services you request;
for security, credit or fraud prevention purposes;
to provide you with effective customer service;
to provide you with a personalized experience when you use our Site;
to contact you with special offers and other information we believe will be of interest to you;
to contact you with information and notices;
to invite you to participate in surveys and provide feedback to us;
to better understand your needs and interests;
to improve the content, functionality and usability of our Site;
to improve our products and services; and
to improve our marketing and promotional efforts.
If you ship an item to another person, we collect the Personal Information you provide about him or her and will use that information just as we use your Personal Information. For example, we may add that person to our catalog mailing list. If that person does not wish to receive catalogs or other promotional communications from us, he or she may contact us using the contact information provided in the catalog, on each electronic communication or on the Site.
With Whom We Share Your Personal Information
Except as provided below, we will not disclose, sell, or trade your Personal Information to third parties. If we wish to disclose, sell or trade your Personal Information to a third party, except for in the situations provided below, we will offer you the means to consent to this new use via an e-mail or written request prior to any such use.
We may decide, for strategic or other reasons, to sell, buy, merge or otherwise reorganize our business. A transaction of this type may involve the disclosure of Personal Information to prospective purchasers. In such cases, we will take reasonable measures to protect the Personal Information we disclose.
Compliance With Laws and Protection of Our Rights and the Rights of Others
We may disclose Personal Information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose Personal Information to prevent or investigate a possible crime, such as fraud or identity theft, to enforce or apply our Internet Store Policies or other agreements, or to protect our own rights or property or the rights, property or safety of our users or others.
You May Ask Us to Remove Your Personal Information from Our Mailing Lists. If at any time you wish to be taken off our mailing lists, please contact us. Please provide your full name, postal address and email address so that we can find you on our mailing lists. You may ask to be removed from our catalog mailing lists and/or to be removed from our general direct marketing mailing lists.
As computer security breaches at the highest levels of the federal government have shown, unfortunately no one can unconditionally guaranty that Personal Information will not be compromised by illegal, determined hackers or thieves. Nevertheless, to reduce the risk of unauthorized access, maintain data accuracy, and ensure the correct use of your Personal Information, Sweet Mountain Farm, LLC has appropriate physical, electronic, and managerial procedures to safeguard and secure the Personal Information we collect on the Site.
Links to Third-Party Websites
Our Site is not directed nor targeted to children under the age of 13. We do not use the Site to knowingly solicit data from or market to children under the age of 13. If you are under the age of 13, do not provide us with any Personal Information. If we learn that someone under 13 has provided personally identifiable information to our Site, we will use reasonable efforts to remove such information from our databases.
Sweet Mountain Farm
1402 Mountain Road
Washington Island, WI 54246